London PHV & Taxi Drivers
SERU Revision: PHV & Taxi
Independent revision for the London SERU assessment, for private hire (PHV) and taxi drivers. 590 questions checked against TfL’s published driver handbooks, each answer citing its handbook section, with Find It in the Handbook drills and timed 36-question practice papers. Not made or approved by TfL.
What the app does
Everything below is in the current iPhone and iPad version.
Two routes, one app
London private hire and taxi drivers now sit separate SERU assessments, each based on its own TfL handbook. Pick your route when you first open the app and every question, practice paper and reference card follows it.
Revision
320 PHV questions across eight topics and 270 taxi questions across eleven, each explanation saying why the answer is right and naming the handbook section it comes from. Single-answer and “mark two answers” questions, so you are ready for both styles.
Mock Test
Timed practice papers for your route: 36 questions in about an hour, 60% (22 of 36) to pass, with every answer reviewed at the end. The free version gives a 10-question taster at the same pace.
Quick Reference
Short cards for your route on safeguarding, assistance dogs and wheelchair users, stopping and pick-ups, taxi fares and payment (taxi route) and a glossary. Each fact names its handbook section.
Your Dates
Keep your licence expiry, DBS Update Service renewal, medical, vehicle licence, MOT and SERU assessment dates in one place, with reminders three months and one month before each.
Built for an open-book assessment
Find It in the Handbook
SERU is open book, so knowing where to look matters. These drills describe a situation and ask which handbook section covers it, training the quick lookup the assessment rewards.
Timed practice papers
36-question papers in about an hour, 60% (22 of 36) to pass, drawn from every topic in proportion to the handbook. TfL publishes this format for the taxi assessment; it does not publish the PHV paper’s length or pass mark, so the PHV papers follow the same format.
Separate progress per route
Switch route at any time in Settings. Each route keeps its own progress and history, so a driver revising for both loses nothing — and one purchase covers both routes.
More ways to revise
Flash cards, bookmarks, a retry of the questions you got wrong, voice-over to listen to questions, and progress synced over iCloud between your iPhone and iPad.
Free to start
Each route gives you 10 free questions in each of its first three topics — 30 per route — plus a 10-question taster paper drawn from them and free Quick Reference cards. A monthly or yearly subscription, or a one-off lifetime unlock, opens every question and the full 36-question papers on both routes.
SERU Revision is independent. It is not made, approved or endorsed by Transport for London (TfL), it does not book or replace the SERU assessment, and a good score in the app does not promise a pass. Read TfL’s handbook for your route alongside it.
Try free quizzes
6 of 21 topics free, 60 free questions. No sign-up.
Private hire (PHV) SERU — London private hire drivers
Licensing & Your Obligations PHV
Who can apply, your licence and badge, medicals, convictions and cautions, vehicle licences and discs, suspension and revocation, and the changes you must report.
Carrying Out Journeys PHV
Why a PHV is not a taxi, licensed operators and booking details, fares, ridesharing, airports and late-night venues, refusing a booking and lost property.
Staying Safe PHV
Protecting yourself, spotting the warning signs of aggression, calming a difficult situation, hate crime, CCTV in the vehicle and what to do after an assault.
Driver Behaviour PHV
Sexual and other unacceptable behaviour, never entering the back of the vehicle, and how passenger complaints are handled and recorded.
Driving & Parking in London PHV
Stopping and waiting, red routes, bus lanes and bus stops, taxi ranks and charging points, Penalty Charge Notices, the Congestion Charge and ULEZ.
Safer Driving PHV
Seat belts, windscreen vision, phones and concentration, cyclists and other road users, vehicle checks, safe speeds, tiredness and night driving, and alcohol, drugs and medicine.
Equality & Disability PHV
The Equality Act and protected characteristics, assisting passengers, wheelchair users, assistance dogs and the medical exemptions, and what happens after a refusal.
Safeguarding PHV
Recognising a child or adult at risk, county lines, unaccompanied children, and how and where to report a concern.
Find It in the Handbook PHV
SERU is open book, so knowing where to look matters: each drill describes a situation and asks which section of the handbook covers it.
Taxi SERU — London taxi (black cab) drivers
Doing Your Job Taxi
Plying for hire and refusals, your badge and licence, fares and the taximeter, extras, Heathrow, journeys outside London, the shared-taxi scheme and lost property.
Payment for Fares Taxi
Card and app payments and what to do when they fail, cheques, notes and deposits, receipts, and passengers who leave without paying.
Equality & Disability Taxi
The Equality Act and protected characteristics, assisting passengers, wheelchair users, assistance dogs and the medical exemptions, and what happens after a refusal.
Safeguarding Taxi
Recognising a child or adult at risk, county lines, unaccompanied children, and how and where to report a concern.
Driver Safety Taxi
Protecting yourself, the warning signs of aggression, refusing abuse and hate crime, CCTV in taxis, getting out safely and what to do after an assault.
Safer Driving Taxi
Seat belts, windscreen vision, phones and concentration, cyclists and other road users, vehicle checks, safe speeds, tiredness and night driving, and alcohol, drugs and medicine.
Other Health & Safety Taxi
The smoking and vaping ban, working hours and fatigue, and cleaner air and fuel use.
Customer Service & Behaviour Taxi
Helping passengers, sexual and other unacceptable behaviour, violence against women and girls, social media, and how complaints are handled.
Stopping & Waiting Taxi
Where and for how long a taxi may stop, passenger requests, red routes, bus lanes, PCNs, the Congestion Charge and ULEZ.
Taxi Ranks & Shelters Taxi
Using taxi ranks, marshalled ranks, rest ranks and taximeter bays, and cabmen’s shelters and refreshment ranks.
Licensing Requirements Taxi
Renewing your licence, medicals, the DBS Update Service, certificates of good conduct, vehicle licensing, plates and inspections, taximeters, suspension and the changes you must report.
Find It in the Handbook Taxi
SERU is open book, so knowing where to look matters: each drill describes a situation and asks which section of the handbook covers it.
Ready for the full bank?
Unlock all 590 questions and the full 36-question practice papers on both routes, plus every Quick Reference card, with one purchase in the app. Available for iPhone, iPad & Android.
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